Privacy and Security Policy

This Privacy Policy discusses what information ES Guitars collects and how ES Guitars uses it. By using the esguitars.com site, you agree with the terms and conditions of this Privacy Policy.

Information ES Guitars collects
When you visit the esguitars.com website, ES Guitars receives and collects certain information depending on what you do and how your browser security is set.

* Information Collected Automatically: Some information we receive is automatically collected from you when you visit the esguitars.com site. We receive the name of the Internet protocol (IP) address of the computer you are using; the domain and host from which you access the Internet; the date and time you access our site; the browser software you use and your operating system; and the Internet address of the web site from which you linked directly to our site. The information we automatically capture provides us the ability to enhance your search and shopping experience and gives us data on overall customer usage patterns.

* Information Collected by Cookies: "Cookies" are small text files placed on your computer's hard drive when your browser settings allow them. They collect information about what Esguitars.com webpages you have visited, and in turn, we can provide you customized content. Through the information in cookies we can remember your name and account and keep track of items in your shopping cart so you don’t have to re-enter it every time you log on. You can disable cookies in your browser settings or you can choose to have your browser warn you every time a cookie is being sent to you. If you refuse all cookies, you will not be able to open a esguitars.com Shopping Cart and therefore will not be able to complete an order with us online.

* Information You Actively Submit to Esguitars.com: For browsing esguitars.com we neither require nor collect personal information (your name, email address, billing address, shipping address, phone number and credit card information). You can browse the esguitars.com site and take as much time as you want to review our products without having to submit such personal information. Even when you use our shopping cart as you browse, there is no need to submit personal customer information. However, you do need to submit personal customer information: when you want to
(1) complete an order;
(2) subscribe to our newsletter,
(3) subscribe to our discounts.

How Your Information Is Used

Proper Order Fulfillment – correct billing and shipping address, email account, valid credit card number, daytime phone number are all required for fast and accurate fulfillment of your ES Guitars order.

Newsletter/Discounts – If you select to receive the newsletter/Discount we will send it to your email address on record.

Credit card companies – Our credit card transactions are handled by a third-party financial institution which receives the credit card number and other personal identifying information in order to verify the credit card numbers and process the transactions.

Law Enforcement Agencies – ES Guitars may release personal customer information when we believe, in our good judgment, that such release is reasonable and necessary to comply with law enforcement and to protect the rights, property, or safety of ES Guitars, our users, or others.

Other Trustworthy Third Parties - From time to time we may share with third parties our customer information so that such third parties can promote their products and services. You may decline this opportunity in the Account Information section.

Security Policy

Customer information is protected by 128 bit SSL (Secure Socket Layer) encryption by our credit card processor (Paypal). Refer to Paypal’s privacy and security policy for further information paypal.com.

Please see the Terms Of Use and Conditions for more information. By visiting esguitars.com you are agreeing to the Terms of Use and Conditions and this Privacy and Security Policy.